Client Support

CHIRA Support & Care

Find clear answers regarding our shower-safe anti-tarnish technology, traditional temple jewellery preservation, and global shipping timelines.

Common Inquiries

Frequently Asked Questions

Read our detailed guidance on maintaining tarnish-free brilliance, preserving heritage-crafted temple designs, and tracking your global shipments.

Anti-Tarnish Tech

Temple Care

Shipping & Gifting

Is it truly shower-safe?

How do I clean temple pieces?

What is the delivery timeline?

Yes. Our anti-tarnish pieces withstand daily exposure to water, sweat, and perfumes without losing their warm gold luster.

Wipe gently with a soft, dry microfiber cloth after each wear. Avoid water, perfume, and harsh chemicals on brass-base items.

Orders ship from India within 24 hours. Domestic delivery takes 3 to 5 business days; international takes 7 to 10 days.

How should they be stored?

What metals do you use?

Are hampers gift-ready?

Store each piece individually in the provided airtight zip pouch to prevent friction, surface scratches, and environmental exposure.

We utilize medical-grade stainless steel and sterling silver bases, finished with a thick 18k gold PVD coating.

Yes. All hampers are beautifully arranged in our signature blush pink boxes, complete with elegant protective wrapping.